Heuristic Evaluation : Antwerpen UCoin

Client

Case Study

Project Overview

Antwerpen Ucoin is a web application that provides Ucoins as a value carrier within Closed-Loop Systems. Funding parties can define where users can spend Ucoins; at merchants that have registered within the app. Ucoins provide transparent and efficient funding flows for third parties to guarantee that money arrives where it is needed most.

The goal

Heuristic Evaluation is a process for evaluating design based on ten usability criteria to measure user experience and how effective our designs are. Currently Antwerpen Ucoin does not use the Unbox brand guidelines. Based on your heuristic evaluation, in this project we will redesign Antwerp Ucoin

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My CONTRIBUTIONS

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RESEARCH

Heuristic evaluation is a process where experts use rules of thumb to measure the usability of user interfaces in independent walkthroughs and report issues. Evaluators use established heuristics (e.g., Nielsen-Molich’s) and reveal insights that can help design teams enhance product usability from early in development.

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RESULT

Conclusion & REFLECTION

After heuristic evaluation, it helps to identify and fix usability issues. Identify several problems, which helps to raise the awareness of the team involved of the level of criticality and complexity of these concerns.

In order to obtain conclusive results, it is necessary to call upon experts in the field who master these heuristics and who can inspect the interface in an optimal way. Moreover, this is not always obvious for all companies.

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CREDITS

I wanted to give a big shout out to the team that helped every step of the way, form ideation through flawless execution

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